The Shift: UX Designer as Business Consultant
Businesses are increasingly adopting user-centered approaches to create experiences, moving UX design to be one of the core activities driving the company strategy and operations.
The Shift: UX Designer as Business Consultant
Speaker: Davide Casali – Automattic, WordPress.com
Businesses are increasingly adopting user-centered approaches to create experiences, moving UX design to be one of the core activities driving the company strategy and operations.
This is an incredibly valuable opportunity that we designers can take to step up and contribute to create the great experiences and services they envision, taking our vision, tools and understanding to a different level. But we need to learn the new skills to play at this table, a table that’s often speaking a different language with a lot of politics and different stakeholders.
This talk will cover exactly these extra skills that are required to make this strategic jump: understanding the business needs, educating the client, understanding the hidden request, managing the various party involved in a project, defining the right process, understanding the internal impact and more.
DAVIDE CASALI
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Davide Casali, better known as “Folletto”, is a user experience director and startup advisor. He’s a polymath with a hybrid background in design, psychology and technology. His objective is to change for better the quality of life of the people through the products he designs and lead. He currently works in Automattic, maker of WordPress.com.
He believes that “Simplicity is the ultimate sophistication”, as Leonardo DaVinci reportedly said and his approach is to reach a focused simplicity through the existing complexity.
During his 15+ years of professional experience he designed and consulted for consumer (B2C), enterprise (B2B) and internal products, reaching more than 6 million users worldwide in different markets and industries. He worked with companies like Bank of England, Intesa Sanpaolo, Banca Sella, Unicredit, Nokia, Vodafone, Telecom Italia, Ferrari and Benetton.
He co-founded Good 50×70, an international social communication project and Baker Framework, a platform to publish HTML5 books and magazines on the iPad.
He developed with Gianandrea Giacoma Motivational Design, a method that provides a theoretical approach and tools to deal with social dynamics and design social environments.
He was a design partner in the startup WideTag where he led the product design of WideNoise, listed in the Compasso D’Oro selection, the ADI Design Index 2010, and selected in the Top 10 Internet of Things Products of 2009.
He took an advisor and mentor role in many startups over the years: The Oak, Flythegap, PosterForTomorrow, Tallyfy, Pick1, Tonight.eu, and Hunie.co.